How to pay, and what you're paying for.

All prices, estimates, invoices and deposits on this website and in any document we send you are stated and charged in US dollars (USD). We do not bill in any other currency.

We do not publish fixed prices for most work, because the cost depends on the number of panels, the roof pitch and height, access, and the condition of the system. Every job is quoted individually. You receive a written estimate with the total before any work is scheduled and before any card is charged.

1. Deposit to hold a date. For larger scheduled work — such as a removal and reinstallation around a roof replacement — we may ask for a deposit to reserve the crew and the date. The deposit amount is stated on your written estimate. The balance is due when the work is complete.

2. Full invoice after the work is done. For most cleaning, inspection and diagnostic jobs, you pay once the work is finished and you have seen the photo documentation. We send a payment link by text or email.

3. In person, at your property. We can take a card on site when the job is complete, using a card reader or a phone. You receive a receipt immediately by text or email.

4. A recurring maintenance plan. If you sign up for scheduled recurring cleaning or monitoring, the amount, the billing frequency and the start date are stated in writing before the first charge. Recurring plans are described in full in our Refund & Cancellation Policy, including how to cancel.

5. A digital guide or report, bought online. We sell a small number of written digital products — for example a solar production report card and a roof-and-solar planning kit. These are one-time purchases at a fixed price shown on the page before you buy. They are delivered as a PDF by email; nothing is shipped. Delivery, turnaround and refunds for these are described in our Refund & Cancellation Policy.

You will never be charged an amount you have not seen and approved in writing first.

We accept Visa, Mastercard, American Express and Discover, plus Apple Pay and Google Pay where available. We also accept cash and check for in-person payment.

Card payments are processed by Stripe, a PCI Service Provider Level 1 payment processor — the highest level of certification available in the payments industry.

We never see, handle or store your full card number. Card details are entered directly into Stripe's secure payment form and are transmitted straight to Stripe. They do not pass through our systems and we cannot retrieve them. What we see is a receipt showing the amount, the date, and the last four digits of the card.

This entire website is served over an encrypted HTTPS connection with a valid TLS certificate, so information you send us — including anything you type into our estimate form — is encrypted in transit.

We are not able to take card numbers over the phone, by text, or by email, and we will never ask you to send them that way. If you ever receive a message that appears to come from us asking for a full card number, a bank login, or a gift card, it is not from us. Call us at (407) 753-7515 to verify.

Every payment produces an emailed receipt showing Cleanspectrums Enterprises LLC as the merchant. Charges appear on your card statement under a name that identifies CleanSpectrums.

If you see a charge you do not recognize or believe is wrong, please contact us before disputing it with your bank. We can usually resolve it the same day, and a direct call is faster than a chargeback. See our Refund & Cancellation Policy.

You can reach a person — not a form — during business hours:

Phone: (407) 753-7515
Text / WhatsApp: (863) 662-1637
Email: info@cleanspectrums.com
Hours: Monday–Saturday, 7 AM – 7 PM Eastern. Emergency solar and roof support 24/7.
Business location: Kissimmee, Florida — serving Osceola County, Polk County and the surrounding Central Florida area.

We answer phone calls and texts the same day. Email is answered within one business day.